Customer Testimonials

Jane DuPont - Escanaba, MI

"I love this dealership. I bought my last 2 SUV's from here and happen to have Bob Van Horn for both sales. He made everything so easy and managed to get everything right where I asked. I will definitely be staying here for any future needs with my new SUV. Thanks again Bob!"

Phyllis Smeester - Cedar River, MI

"Everyone was very  helpful and courteous.  They were friendly and treated me like family.  I lost my husband shortly after buying the car and they gave me all the time I needed before bringing the car back in for the promised repairs."

John Hager - Rapid River, MI

"We had an excellent experience, sales greeted us in the parking lot, listened and showed knowledge.  Everyone was friendly and competent.  Service and finance were also impressive."

Glen J. Kassel - Marquette, MI

"Terry, I love my new Beetle (Porsche).  It's a great looking car.  Pleasure to drive.  I'm amazed by the fuel economy.  I gave someone Bob's card and told them he had another one down there.  This is my 1st car not made in America.  You guys were very fair in my dealings with you.  I recommend Halbinsel too."

Kimberly Chartier - Manistique, MI

"Great service, always call for appointment and get in fast. Good staff."

Kyle Doyle - Gladstone, MI

"This is my 2nd vehicle from Halbinsel and your staff has always been great - Bob Van Horn and Colin Dubord made it super easy and are definite assets to your team.  Tim Sohn in service is top notch as well.  Thank you for hiring the right people & keep up the good work."

Cheryl & Roger Millis - Iron River, MI

"Everything went very well with purchasing our new Beetle.  We were very pleased with the staff and their help and kindness they showed us.  Again, thank you Halbinsel VW.  Terry, Colin, Bob."

Terri  Mileski - Escanaba, MI

"I bought my first new car from Halbinsel in 1976. It was a yellow VW Beetle. It was my second "bug" and confirmed my lifelong obsession with VW vehicles. I have never purchased another car from any other full-service dealership. Why? The sales and service departments are honest, fair, and offer incredible customer service. My husband is finally a VW convert. We both recently purchased newer VW's. I am now the proud owner of a 2014 VW Beetle Convertible and my husband is very impressed with his 2015 VW Golf. Both vehicles have diesel engines and we are already enjoying the gas mileage.

Halbinsel is a dealership that I can count on to continue to give both of our VW's excellent care and excellent customer service. Forty-two years is a long time to be a satisfied repeat customer. I always recommend Halbinsel to family and friends - even strangers. Halbinsel has great customer service, high quality vehicles and an outstanding service department. Great staff, great vehicles and great service - who could ask for more?"

Jeff Moore - Rapid River, MI

"I again had a great time looking and buying another vehicle. Fair trade-in value, great price on vehicle purchased. Everyone from sales to service are great people. Let's face it, I could have bought a new vehicle anywhere, but your business wins hands down, on after I go home and return with questions or service to be done. My wife also appreciates everything you do for her also.  Thank you, customers for life!!"

Charles Schaefer-Hancock, MI

"I was treated in a competent and courteous manner by everyone at your dealership.  I would recommend you to others."

Patricia Haynes-Cornell, MI

"Hi, My experience was great. I got just what I wanted and the vehicle is just great."

Norman Haase- Gladstone, MI

"Your service was just fine!"

Michele Bahrke- Oconto, WI

" Everyone at Halbinsel was wonderful to deal with. They even held our car for an extended period while we waited on some paperwork. We loved the fact that there was no pressure for add ons for the car like warranties. We will buy our next car here and recommend to friends."

Melissa Kemppainen- Bark River, MI

"Great, No hassle, quick buying experience!"

Herbert Weinert- Manistique, MI

"I purchased our vehicles from your dealership. Service has always been fast and excellent. Bob and Terry both went out of their way to assist me with my claim through Volkswagen. They have been professional but made us feel like we were family; caring, kind, thorough. Thanks Terry!"

Patsy Couillard- Gladstone, MI

"Your dealership was quite friendly."

James- Gladstone, MI

"Great staff. No hard sell. Lots of options. Fit within our budget. Second car puchased from Halbinsel. Would buy from them again."

Helen and Stan Keupper- Escanaba, MI

"I was so surprised and happy with our experience with everyone at Halbinsel ( as well as our credit union and our insurance agent). It was like Christmas morning when we were kids and got everything we asked for and every time we use the van, I get excited all over again. Please pass on our appreciation to all those involved (Terry, Bob, Jessica, Chelsea, and the Service Department) as well as the previous owner who took such care of the van. THANK YOU ALL!"

Cheri J. Moore- Pickford, MI

"Great experience all the way around! Happy with the car so far!"

Laurie LaCosse- Rapid River, MI

"Thank you for the great service I received while making my purchase. I love my car."

Misha & Mikl Gagne- Escanaba, MI

"The Staff really took the time to answer any questions we had. We are very happy with Halbinsel."

Emma Jeanquart-Sturgeon Bay, WI

"I absolutely loved my experience at Halbinsel. Everyone was friendly and kind. Chelsea explained everything to me in a way I could understand (considering I don't know much about cars). Bob went over everything in my car with great attention to detail. Both were great people to talk to after a 3 hour drive!"

Bess A. Davis- Peachtree City, GA

"Everyone at Halbinsel from the Sales Staff to the Service Department always make me feel like their most important customer. Just bought our 6th Mazda from you."

Jolee Hughes-Escanaba, MI

"Terry and his entire team provided exceptional service during the process of purchasing my Mazda CX-9! I can't thank them enough for putting me in the exact vehicle that I was looking for. Thank you to the Halbinsel Team- I look forward to many great years in working with you!"

Dave Bosilovatz-Escanaba, MI

"Thanks to Bob, a great deal on a great vehicle. Love my RAV4!"

Ann Bougie- Gladstone, MI

"Thank you for a very knowledgeable service department, excellent sales staff and a clean show room!"

Veronica Robson- Champion, MI

"Bob and Chelsea were more than helpful. They listened well and responded even better! Thank you Bob, Chelsea and the rest of Halbinsel Inc.!"

Kelly Chaudier- Iron Mountain, MI

"I am loving my new Mazda and had a great experience with the Halbinsel staff. All were very helpful and I was glad to do business there. The size of the business maybe does matter, smaller could be that you don't get lost in the shuffle of things. You are a real customer, not just a number." 

Carmen DelPriore- Escanaba, MI

"My sister and I enjoyed working with Chelsea and Bob. They were friendly, informative and very professional. Buying a car can be very stressful but they made it pain free. Chelsea and Bob are the best! Thanks you guys!"

Kathy Grill- Escanaba, MI

"Bob, our salesman, was 'on top of things' with any of our concerns. He was not pushy and he let you know the facts, when asked. Chelsea had a very helpful 'checklist' that outlined and guided us on all that was needed for our trade-in and purchase. We found it great working with the staff at Halbinsel and know that they will be there for us in the future, when or if needed. Thanks!"

Dieter Markwart- Manistique, MI

"To shop for a new car at Halbinsel is a very good and friendly experience. We bought our first car at Halbinsel after we moved to the U.P. of Michigan in 2001. All of our visits for Service were exceptional and courteous. Nothing was ever done that wasn't requested by us."

Lori Shea- Gladstone, MI

"I appreciated the "down to business" approach- I was there to buy a car- I left with purchasing a car. I also appreciated the introduction to the service department- nice touch!"

Andy Holub- Garden, MI

"I took a long time deciding to buy this vehicle, as I was originally thinking about an SUV. Bob was great-seems each time I was there, we were out in bad weather, and I was quite indecisive for a while. He took whatever time was necessary and was never "pushy." I think I made a good choice, got a nice vehicle for a fair price and good experience with all at the dealership."

Sue Harris- Bark River, MI

"The Manager and staff at Halbinsel have renewed my faith in auto dealerships. At every turn, from the sales and purchasing process to providing outstanding service, there has never been a moment of doubt that I am a valued customer. My needs and questions are treated with respect-they truly listen and strive to exceed my expectations. I can, without reservation, highly recommend Halbinsel products, staff and service!"

Louis Halfaday-Traverse City, MI

"Bob made the process easy and enjoyable. Love the new car. Everything is going well. Thank you."

Bob Schaut- Iron Mountain, MI

"I have always had good experiences at Halbinsel (Service, Sales, etc.).

Jane Dupont- Escanaba, MI

"Excellent experience right from start to finish. Love my new SUV, couldn't be happier. Staff was very friendly and always made me feel comfortable and at ease. I will definitely be going back for any other needs.  From 1 to 10, I give a very strong 10. Thank you for everything!"

Amanda & Samuel Marenger- Escanaba, MI

"Wonderful! We test drove a car on a Wednesday. I purchased the car on a Friday. Bob made the process quick & successful! Can't wait to buy another. It was just right!"

Carolyn Pelto- Escanaba, MI

"I wanted to wait to send this out until I had my new car for a month. Love the car very much so far and wanted to thank Bob V. for all his help"

John "Mike" Gorrie- Gulliver, MI

"Impression of Tim Penegor: no high pressure, listened carefully and responded to all questions. His product knowledge was excellent (working and understanding VW and Malibu trade-in). Tim is also a good teacher. He helped me program my VW. In summary, it was a pleasure to work with Tim as he embodied the qualities of a very professional sales rep. Good balance of technical and interpersonal skills."

David Tianen- Escanaba, MI

"We purchased a 2009 Jetta TDI and so far the car has been great. I called Tim Monday night at 6pm and he showed us the Jetta. We bought it the next day. No pressure at all."

Jeffrey Hurst- Skandia, MI

"I was treated very well with no pressure. Purchasing a vehicle was a pleasant experience for the first time. I left the dealership with a positive and happy feeling. Thank you so much! P.S. Too bad you don't also sell Chevy Trucks!"

Melvin & Patti Stein- Gladstone, MI

"First of all, we love our new Mazda!! We can't say enough about the great experience we had, beginning and ending with Tim and Sam. Thanks guys!"

Sue Bergeon-Bucholtz- Gladstone, MI

"A painless process. Tim was on the ball. He took care of all our questions. He was very patient with us, no problems or concerns. Will be going back for all future vehicles."

Connie Bruce- Bark River, MI

"I must say that I was very satisfied with my "car buying" experience. Tim was exceptional to deal with. Not pushy at all! (I like that!) He was very skind and personable. The service men are very friendly as well. But, hopefully I wont have to deal with them. Love my CX-5!"

Sharon Cannon- Escanaba, MI

"I recently purchased a 2013 Mazda 3. This is actually, the 5th vehicle I have bought from Halbinsel. I have returned to Halbinsel because of their quality vehicles, as well as informed and courteous staff. I worked with Tim Penegor for my current Mazda 3, and my previous one. Both experiences were very positive. I would recommend Halbinsel to anyone planning to purchase a vehicle."

Suzanna Laskaska- Escanaba, MI

"As much as I loved the VW CC I bought here 3 years ago, it was a dog in the snow. When I test drove the Mazda 6 and CX-5, I was torn. Phil let me test drive the CX-5 a second time after we got snow, and I put it through its paces. I bought it and its great for winter driving!"

J. Michael Shaw, II- Munising, MI

"I  love my "new" 2001 Suzuki XL7. I did not realize how nicely it was equipped, until I got home and started going through the manual. It runs great, looks good, and was incredibly reasonably priced. Even though it was a very small deal for your dealership, I was treated well by everyone. I will always think of you guys in the future when it is time to upgrade. Thanks a lot!!"

Sharon Stilson- Rapid River, MI

"We had a very rewarding and satisfying experience with your dealership. We are happy with the vehicle and all the personal services we were provided with. We look forward to dealing with you in the future."

Mike Bigger- Gould City, MI

"Nancy and I recently bought our second Volkswagen from Halbinsel. Terry sold us our Jetta and Tim sold us the Passat this week. All of our experiences with everyone there have been great. From Terry Packer, who is now Manager, to Tim Penegor in Sales, Samantha in Finance, Dan in Service and Ed in Parts-manning the phones. We even met and chatted with the owner in Walmart. So you have made us feel like family. Plus the coffee's always hot!"

Deborah Moore- Manistique, MI

"Customer Service is outstanding! Love my 2014 Jetta. My first car was a new 1973 VW Bug-loved it! Wondering why I waited so long to get another VW. Confirmed lifelong customer from now on! Thank you Halbinsel!

Sally Tardiff- Gladstone, MI

"This is the 5th vehicle we have purchased from Halbinsel over the last 27 years. I keep coming back because of the great service I receive! The service department is very accommodating and easy to work with."

Ken & Kaye Gross- Gladstone, MI

"The Staff at Halbinsel is just "Super nice!" Ken and I have been looking for a new vehicle for a few months. We have been to all dealerships in Esky.  We felt most comfortable with you. We're so excited with our new Mazda CX-5, never felt pressured by Tim, our sales person. We saw him several times before we said Yes. What more can we say? Another great vehicle. Thanks Halbinsel."

Dick Weber- Bark River, MI

"I just purchased my third car from Halbinsel and wont go anywhere else. The sales staff are knowledgeable and helpful without any pressue-you make the decision. The maintenance and parts staff always go out of their way to accommodate all your needs at your convenience. My experience at Halbinsel has always been excellent."

Raymond J. Richard- Gwinn, MI

"This is my fourth vehicle from Halbinsel. Two brand new and two used. From the day of purchase until we returned for a trade. Service has been excellent. Nice people!"

Ken Frederick- Onconto Falls, MI

"We had a good buying and trade experience. We like the diesel and don't have any complaints."

Annette Johnson- Skandia, MI

"We appreciate your consideration and concern with our particular situation and most definitely the warranty. You run a fine dealership and Jessica is a very pleasant sales person to work with. As a matter of fact the best sales person we have ever worked with."

Steve Noble- Parma, MI

"I live in Lower Michigan and  people look at my wife and me strangely when we tell them we recently bought a car from your dealership in Escanaba. Quite frankly, it was well worth the trip."

 "It is obvious that customer service is a very important part of your dealership and the people who work there. We thank you for your professionalism and expertise. It definitely made our car purchase a good experience and we will be back."

Heather Lalonde- Rapid River, MI

"I was very pleased with how my first car buying experience went. Everyone at Halbinsel was very nice and worked to please my family and I. Thank you Halbinsel for making my first car buying experience AMAZING!"

William Hart- Pelkie, MI

"The Service Department did a superior job on workmanship and customer service. The Sales and Financial personnel are knowledgeable and they have a positive personal demeanor that is carried on throughout the Dealership. Thank You."

Rapid River, MI

"I like it! Still having fun learning about all the new technology! Thank you for all your help!!"

Escanaba, MI

"We are very pleased with our experience with Halbinsel. Friendly, courteous, kind. Thanks for helping us with the vehicle."

Peggy Deleor- Wilson, MI

"I just would like to say this was the second vehicle I purchased from Halbinsel. My Mazda lasted me quite a while. The Service people were very friendly and I would recommend Halbinsel to others. Thank You!"

Orlando, FL

"Mr Sohn,

   Thank you for the kindness that you and your company showed my son this past Friday by going the extra mile to get his van repaired and back on his way by Saturday morning. I appreciated all of the accommodations you made to help him get back on the road in as painless fashion as you could. The willingness of you and your team to come in on the morning of a long holiday weekend and finish repairs was really appreciated. Plus I understand it was your birthday. Car dealers rarely live up to their slogans but I'm so glad that you treated him like family."

Hickinson- Manistique, MI

"Dennis and Marty went beyond their duties in helping me achieve my dream of owning a convertible VW Beetle. I couldn't be happier."

Emily Quinn- Rapid River, MI

"We had a great experience-from test drive-to driving away in our new vehicle."

Theresa Anderson- Escanaba, MI

"We had a great experience at Halbinsel. I would recommend anyone to the dealership. Great customer service, friendly, and clean environment. We thank you."

Susan Harris- Bark River, MI

"Professional, caring, interested, respectful...these are just of the few words that describe my interaction with the management and staff of Halbinsel VW Mazda. The entire process of investigation and eventful lease of the Mazda CX-5 was the easiest one I have ever experienced with a car dealership. There was not one moment I felt they did not have my needs and concerns in the forefront of our dealings. The car is great and I look forward to a long and satisfying relationship with Halbinsel."

Laverne Hamill- Gulliver, MI

"We are very happy with Halbinsel's service. Everyone was very kind and helpful when we bought our VW Beetle."

Jennifer Cretens- Perkins, MI

"We just purchased our second Volkswagen from Halbinsel. We have been so pleased with this dealership, since purchasing our first vehicle in 2013. When we started looking for a second larger vehicle we knew we wanted to purchase from Halbinsel. We worked with Geoff Vallier and he was so nice and accommodating. One of my " must haves " was an unusual one, that our two poodles both fit and rode comfortably. He never even hesitate when I said that. He just asked what kind of dogs we had and said " Sure! Bring them by!" We were actually able to bring the vehicle home for our convenience with the dogs. Financing was so easy; fill out one simple form and approval was quick. The entire dealership is very friendly and easy to get into."